Home Quran Learning wants every family to be happy with their lessons. This policy explains how you can cancel your plan and when a refund applies.
Cancelling your plan
You can cancel your plan at any time. Write to info@homequranlearning.com or message us on WhatsApp at +92 349 5071575 (UK WhatsApp: +44 7352 034315). Your plan runs to the end of the month you have already paid for, and no further payment is taken after that.
Free trial
The free trial of three days is free. No payment is taken for it, so there is nothing to refund.
Refunds
If we cannot start your lessons after you have paid, we will give you a full refund. Lessons you have already taken cannot be refunded. If you paid for a month and have not taken any lessons, write to us within 14 days of the payment and we will consider a refund for the unused lessons.
Missed lessons and make-up lessons
If you tell us at least 12 hours before a lesson, we will reschedule it for free. Lessons missed without notice are not refunded and cannot be made up. If your tutor cancels a lesson, we will reschedule it or add a make-up lesson at no cost.
How to ask for a refund or cancel
Write to info@homequranlearning.com or message us on WhatsApp at +92 349 5071575 (UK WhatsApp: +44 7352 034315). Tell us the name of the student and the plan. We will reply within 3 working days.